No matter how good you are at managing your small business, there comes a time when an employee says or does something that sets off legal alarm bells and you need expert advice.  Maybe they have...

"The purpose of a written warning isn’t to document the process to protect yourself in court, although good documentation does that.  The purpose is to improve the performance of the employee."...

Loyalty is a two-way proposition...

Doctor’s notes are little culture killing pills that cost business a lot more than they are worth.    Most employees are conditioned to offer you a doctor’s note if they miss a day of work.  When we...

Interactions add up over time until employees at all levels begin to believe that they can predict the behavior of others...

When do you need HR?  As soon as you hire an employee.  If your business, however, is like most businesses, you can’t afford to hire an HR person at the same time you hire your first employee.  If you...

Most HR People Suck.   Seven years ago, I stood before a crowd of 300 to 400 HR professionals and started my presentation with that phrase. Every day, when I met with potential clients, I got the same...

As businesses grow, organizations develop informal ways of sharing information that are often unplanned, organic, and subject to change...

The importance of culture seems to be axiomatic lately.  I hear how important culture is everywhere from HR conferences to broadcasts of NFL games.  Everybody seems to understand the idea that culture...